BELMONTE SRL guarantees the right of withdrawal for any reason from the purchase contract. To exercise this right, you must send a registered letter with return receipt and preferably also a fax to 0875/454502 specifying the order number and which products are subject to return. All within 10 days of receipt of goods. The right of withdrawal is in any case subject to the following conditions:
1) the purchased good must be returned unused and intact, in its original packaging complete in all its parts (including packaging and documentation and accessory equipment), better avoid labels or adhesive tapes on the original packaging of the product;
2) in accordance with the law, the costs will be borne by the customer; 3) the shipment, until the certificate of receipt in our warehouse, is under the complete responsibility of the customer. We are not liable in any way for damage or theft/loss of goods returned by uninsured or untracked shipments (e.g. priority mail);
4) in the event of damage to the goods during transport, we will take care to promptly notify to the customer of the incident (within 5 working days of receipt of the goods) to allow him to file a complaint against the courier of his choice and obtain reimbursement of the value of the goods (if insured); in this eventuality, the product will be made available to the customer for its return, simultaneously canceling the request for withdrawal;
5) if, on the other hand, the return is returned intact in all the aforementioned points, we will reimburse the cost of the return only goods (not shipping costs) by bank transfer 10 days after receipt of the return. For any dispute between the parties in this regard, the Court of the place of execution of the contract is competent.

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